Learning and sharing

Rail Wellbeing Wednesday – July

July’s wellbeing Wednesday session explored the topic of conflict. It is a natural state and happens in every ongoing relationship and in roles when we deal with people. 

Conflict is a sign of a need for change and an opportunity for growth, so we need to learn to manage it. In this session we will discuss: how to navigate conflict constructively, effective communication strategies and conflict resolution techniques. The session was specifically  tailored for people in customer-facing roles and frontline staff to help turn challenging interactions into opportunities for positive customer experiences.

Special guest, Jason Keeley, Founder and Director at IKON Training, shared top tips and techniques to help everyone manage and confidently navigate through any conflict with ease. 


Sign up to August's wellbeing session

Thyroid Health

Discover the importance of thyroid health in this informative session. Learn about the thyroid's crucial role in regulating metabolism and energy, recognise common disorders and their symptoms, and explore proactive lifestyle choices to maintain optimal thyroid function. Whether you're seeking to prevent thyroid issues or manage existing conditions, this session equips you with the knowledge and tools to support your thyroid and enhance your overall health and vitality.

What are Wellbeing Wednesdays?

Wellbeing Wednesday livestreams are hosted on the first Wednesday of each month. They can be viewed live at 11am or later on catch-up. Please do subscribe via their website!

Whilst it is being delivered in partnership with Network Rail, the content applies to EVERYONE and you are all welcome, regardless of where you work. 

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